Privacy Policy
Effective Date: [Insert Date]
At ninezero ("we," "our," or "us"), your trust matters. This Privacy Policy explains how we collect, use, and protect information when you use our website and services at ninezero.io (the "Service").
1. Information We Collect
We collect only what is necessary to operate and improve the Service.
Information you provide directly:
- Name and email address
- Business information you choose to share
- Responses to guided questions, recordings, and written inputs
- Messages submitted through contact forms
Information collected automatically:
- IP address
- Browser type and device information
- Pages visited and basic usage analytics
We do not collect sensitive personal data unless you explicitly choose to provide it.
2. How We Use Your Information
We use your information to:
- Provide and operate the Service
- Generate draft and final business handover materials
- Respond to inquiries and support requests
- Improve product functionality and user experience
- Comply with legal obligations
We do not sell your personal information.
3. Business Data & Confidentiality
Information you provide about your business (including recordings, transcripts, and generated documents) is treated as confidential.
- Draft materials are private and visible only to you
- Buyer-facing materials are shared only when you explicitly choose to share them
- Buyers never receive your raw inputs unless you intentionally disclose them
4. Data Sharing
We may share information only:
- With trusted service providers who help us operate the Service (e.g., hosting, analytics)
- When required by law or legal process
- To protect the rights, safety, or security of ninezero or its users
All service providers are bound by confidentiality obligations.
5. Data Retention
We retain your information only as long as necessary to provide the Service or as required by law. You may request deletion of your account and associated data at any time.
6. Security
We use reasonable technical and organizational measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Request correction or deletion
- Object to or restrict certain processing
Requests can be sent to privacy@ninezero.io.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and post the revised policy on this page.
9. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: privacy@ninezero.io